Our client, a major player in the insurance industry is currently looking to hire dynamic individuals to fill the role of a Customer Relations Officer. Candidates will be deployed to clients various affiliates to deliver customer focused selling and transactions on behalf of the firm
Customer Relations Officer
Job Type: Full Time
Experience : 2 years
Location : Rivers
Job Field: Customer Care
Business development and client relations
Perform underwriting, claims and finance related functions
Market and product research analysis. (Customer product feedback & Competitors intelligence) to know what products we can improve on.
Provides customer service support to the organization by obtaining, analyzing and
verifying the accuracy of order information in a timely manner.
Prepares customer service summary reports.
Ensures and provides quality service to both internal and external customers
Handle inbound customer service calls with professionalism.
Answer customer inquiries and follow through on requests.
Make outbound calls to business customers.
A first degree
Must possess a minimum of 2 years working experience in sales or customer service in a financial or customer selling oriented industry
Excellent communication and interpersonal skills.
Good planning and organizational skills.
The ability to understand and analyze sales figures.
Interested candidates must;
Have good communication skills
Possess excellent listening skills
Be a good time manager
Ba able to take initiative and be proactive
Have good knowledge of Computer applications (Microsoft Office)
Possess excellent note taking skills
Be friendly and wiling to proffer solutions
Innovative and smart
METHOD OF APLICATION
To apply for this position, please visit fosad's career page on smart recruiters