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Morgan Consultancy Services is a specialist education, immigration, business and investment consulting firm located in the serene environment of Lekki Phase 1 in Nigeria’s capital city of Lagos.



JOB POSITION: SOCIAL MEDIA SPECIALIST

JOB LOCATION: LAGOS

JOB DESCRIPTIONS

We are looking for a driven Social Media Specialist to attract and interact with targeted virtual communities and networks users. The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap.

Responsibilities

    Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
    Manage Social Media marketing campaigns and day-to-day activities including:
        Create relevant content to reach the company’s ideal customers.
        Create, update and manage all published content (images, video and written).
        Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
        Develop and expand community and/or blogger outreach efforts.
        Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, and blog).
        Design, create and manage promotions and Social ad campaigns.
        Compile report for management showing results (ROI).
        Send out correct and up to date newsletter to various target markets on a monthly basis.
    Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate.
    Demonstrate ability to map out marketing strategy and then drive that strategy proven by testing and metrics.
    Develop a strategy and implement a proactive process for capturing customer online reviews. Monitor online ratings and respond accordingly.
    Monitor trends in Social Media tools, applications, channels, design and strategy.
    Identify threats and opportunities in user generated content surrounding the business. Report notable threats to appropriate management.
    Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising the Social Media campaigns.
    Monitor effective benchmarks (best practices) for measuring the impact of Social Media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
    Set up and optimize company pages within each platform to increase the visibility of company’s social content
    Moderate all user-generated content in line with the moderation policy for each community
    Send out monthly newsletter to appropriate target market.
    Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
    Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

Requirements

    Proven working experience in social media or related field
    Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
    Demonstrable social networking experience and social analytics tools knowledge
    Adequate knowledge of social networking sites and functions
    Knowledge of online marketing and good understanding of major marketing channels
    Positive attitude, detail and customer oriented with good multitasking and organisational ability
    Fluency in English
    BS in Communications, Marketing, Business, New Media or Public Relations

METHOD OF APPLICATION

Interested and qualified candidates should apply online via the link below


Click here to apply


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