Marcel Group of Companies is one of Nigeria's largest privately owned, home grown enterprises.




The group has a diverse portfolio of companies that is supported by a strong workforce whose objectives are to assist its clients to achieve their growth aspirations by providing intelligent Engineering Services in the Oil and Gas sector, Strategy Blueprint in Logistics and Haulage and Estate Management; delivering expertise and business operation improvement capabilities for a better tomorrow.

We are recruiting to fill the position of:

Front Office Manager (Executive Trainee)

Location: Lagos

Deadline: 16/12/2016


Responsibilities

    Attend daily NOC operation meeting
    Attend Weekly OPS meeting
    FO daily, weekly, monthly report design and quality improvement.
    Create and perfect work flow
    Make FO preventative maintenance plan and ensure implementation quality
    Ensure issues found by preventative maintenance are properly escalated
    Ensure all the CR are properly recorded and followed
    Ensure FO team to supervise and follow up all network equipment integration, ATP with project department
    Arrange FO team to check hardware and software version, data configuration
    Ensure all the site access are under FO control and have reference number
    Ensure all network problem caused by site access are properly followed
    Ensure a good and reasonable shift plan, especially during holidays and festival
    Ensure the quality of shift handover
    Good knowledge of network topology, traffic handling capabilities and traffic characteristics

Requirements

    First degree or equivalent in a relevant discipline or any Science/ Social Science discipline.
    Performance management
    Communication skills at CxO level
    Customer Expectation Management
    Excellent team player
    Excellent reporting and planning skills
    Time management
    Good analytical and investigation technique
    Decision Making Skills


Method of Application


Applicants should send their application letter and CV's to: hr@marcelgrp.com

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